Frequently asked questions
Do you offer solo walks?
Yes! I offer 1-1 walks at no added cost to you.
Do you offer group walks?
For many reasons, I don't walk dogs in big packs. However, I do take out groups of up to three dogs.
Do you walk dogs off-lead?
With the owner's written permission and confidence that dogs will consistently return to us, I do let dogs off the lead to stretch their legs. Until I'm confident with their recall, I use a 10m longline lead in open spaces so the dogs still have supervised roaming freedom.
Do you offer occasional walks?
I offer one-off walks, ad-hoc walks (e.g only needed for a week or two) and walks on a regular basis.
How long are your dog walks?
My set times are 30, 45, 60 and 90 minutes long. However, we do offer longer walks up to 2 hours. For more information please contact us.
When + where are you available?
I walk 7 days a week and cover Prestwich and Crumpsall.
Are you insured?
Roo's Dog Walking is fully insured by Protectivity which includes public liability.
What happens in the case of an emergency?
In the event of an emergency, I will contact you immediately. If I am unable to do so and urgent veterinary attention is required, I will take your dog to your nominated veterinary practice or alternatively the nearest vet depending on the circumstances.
What is your cancellation policy?
All cancelations are free, as long as they are done at least 1 hour before the walk was supposed to happen.
Do I have to pay upfront?
Not at all. I strive to be very flexible with my client's payments - you can pay upfront or you can choose to pay on a weekly/monthly basis. I accept both bank transfers and cash.